Terms and Conditions 

Cosmetic Tattoo Deposit

A $300 deposit is required to book your cosmetic tattoo procedure, this deposit will be deducted from the total price on the day of your appointment. This deposit is non-refundable for change of mind. However, it may be used as credit for another treatment at Brow Artistry By Val, given that the appropriate notice of no less than 5 working days is provided. 

Cancellation Policy 

Cosmetic tattoo 

Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. Cosmetic tattoo appointments are lengthy therefore we respectfully request no less than 5 working days notice to make any changes to your appointment.

Any cancellation, no shows or rescheduling made less than 5 working days prior to your appointment will result in the deposit being forfeited. If you are more than 30 mins late for your appointment, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you. 

In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.

Cancellation policy for Eyebrow Styling, Tinting & Lash Lifts

If you need to cancel or reschedule your appointment we kindly ask that you do so with at least 24 hours notice. Rescheduling or cancellations made with less than 24 hours notice will be charged a 50% cancellation fee of the appointment originally booked. 

Please allow plenty of time for parking. If you are more than 10-15 mins late to your appointment we may not be able to accommodate you. In this case, the same cancellation fee will apply.

Bringing guests to your appointment 

The treatment room is limited to the client and therapist only, especially during cosmetic tattoo procedures. If you need to bring a guest with you on the day of your appointment they will be more than welcome to wait for you in the waiting room until the appointment is completed. 

Appointment reminders 

Email and text reminders will be sent to you prior to your appointment, when booking online please make sure you enter the correct contact details.